June 2017 Inspection

Our June 2017 CQC Inspection Report saw us achieve “Good” for the two criteria that asked, “Is the service caring?” and “Is the service responsive?”. We were asked to improve the standard for the other categories that were inspected, with the overall rating being assessed as “Requires Improvement”. This rating was surprising and disappointing to everyone at The Woodlands. That said, we recognise that there is always room for improvement with systems and procedures and this is what we are doing, whilst our staff continue to provide our residents with the high standard of care to which they are accustomed.

Michael Russell

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